Summary

Mike is a Programmer Analyst with in-depth Information Systems Consulting and Business Analysis experience. His technical expertise includes Production Support, UNIX Application Support, UNIX Shell Scripting, UNIX System Administration, User Training, Package Selection, Product Data Management Technologies, Java Programming, Technical Writing, web site design and administration, Disaster Recovery Planning, Visual Basic, and Relational Databases, such as MS-ACCESS. Mike is also skilled in coding standards and quality (CMM and SEI qualification requirements), user interface design, and application coding, analysis, and design. Mike has the proven ability to work independently or as a valued member of a team.

Certifications

w Currently working toward Sun Certified Java Programmer

Education

· B.S., Electronic Engineering, DeVry Institute, Columbus, OH

· B.A., Communications (Senior Standing), Ohio State University, Columbus, OH)

Skills

Languages	Java, Perl, Shell Scripting, Visual Basic 5.0, HTML, RoboHelp, Autosys, Erwin, Microsoft Office, Assembler
Operating Systems	Linux, Win2000Pro, Win 9X, BSD Unix, HP-UX
Web & GUI Development	Apache Server Admin/Config, Zope Config, HTML-Kit
Enterprise Packages	Metaphase 3.0, 3.2
Data Base Systems	Oracle 7.3, 8i, MySQL, PostgresSql, MS ACCESS
Document Management	Metaphase 3.0, 3.2
Office Automation	MS Office 9X, 2000, XP
System Design	Visio, ERWIN
Methodologies	OO, Structured, SDLC, SEI
Project Management	MS Project
Industries	Healthcare, Public Utilities, Financial, Air Freight, Consumer Credit, Aircraft Engines, Airline Services
Electronic Technologies	Senior Thesis: “Conveyor Quality Control System”

Professional Experience

CONSULTANT: SOGETI USA, LLC, Cincinnati OH, October 1998 to Present
->Ethicon Endo Surgery	Feb. 2000 to Present

Project Description

Provide Senior Level UNIX based Application Support on an HP-UX System. System was “C” based customization of an enterprise solution framework. Write SQL queries to support Business Analysis. Perform System Administration and Process management for the Product Data Management program.

Accomplishments

w Reduced a 55 day surgical kit product configuration Time to Market, and brought it to under 20 days.

w Managed 80 user workflows in a time critical highly complex 330 step systems/business process, reported process performances and managed process knowledge, facilitated by Metaphase versions 3.0 and 3.2

w Maintained and improved the Metaphase system to adapt to changing business processes

w Acted as System Administrator, and responsible for FDA compliance on all product data touched by the system

w Reported and worked FDA Non Compliance protocols when relevant to the system

Project Technologies

Metaphase versions 3.2, 3.0. E!vista Java Metaphase client, TCP/IP, HP-UX, Apache Web Server, Win 9X, NT

->DHL Airways

October 1999 to Feb. 2000

Project Description

Technical Analyst for a Crew Management System for a major shipping airline. Wrote design specifications and functional specifications for custom COM+ based interface based on business requirements. Managed a team of DBAs and system engineers to create technical design of the system’s interfaces.

Accomplishments

w Identified key technical considerations for implementation of several 3^rd party packages.

w Project was brought back under schedule constraints.

Project Technologies

OO Analysis/Design, MS Project, SITA File Structures (International Standard FAA Flight information format)

->National Cash Register

Feb 1999 to September 1999

Project Description

“In the trenches” project facilitation and technical coordinator for Miscellaneous Billing System at NCR. Wrote Korn and Bourne shell UNIX scripts to support system development and implementation. Wrote C programs to manipulate system output and feed to Oracle databases. Worked with several variants of UNIX. Wrote PL/SQL scripts to load data into Oracle Financial package.

Accomplishments

w Delivered on time and under budget despite significant project challenges on both technical and knowledge management fronts.

w After implementation, the Miscellaneous System was the most accurate billing system throughout their enterprise. For each $4MM, we were able to identify only 40 pennies off from reported vs. invoiced amounts. Much more expensive billing implementations at NCR were usually replete with errors, which sometimes ran into the millions of dollars.

w Managed small team of business area experts and developers. Drew talent in from the entire Ohio region to make this project happen.

Project Technologies

Unix Shell Scripting, Unix System Administration, Autosys, PL/SQL, SQL*Loader, Disaster Recovery Planning

->Dayton Power and Light

Feb 1999 to June 1999

Project Description

Chief analyst and designer for a Workcrew Management System. Designed fully automated system from complex business processes that had been 100% paper based. Designed data model and screenshots using MS Access, and proofed designs with users from all parts of the business.

Accomplishments

w Introduced key technology benefits, and facilitated all requirements gathering sessions

w Managed developers and project schedules as they implemented my design

w Achieved highest Customer Satisfaction ratings throughout engagement

Project Technologies

MS Access, MS Project, Systems Analysis and Design, Erwin, Visio

->Consultancy Practice General Duties

Ongoing Responsibilities

Description

Developed fixed cost, multimillion dollar proposals, including crafting work plans, task estimation, scope management and definition

Act as technical analyst for customer requests for proposals

Train other consultants in PDM Technologies

Prior Experience

PROGRAMMER/ANALYST: GE Aircraft Engines

August 1995 to October 1998

w Designed key components of an in house Sales Force Management tool, Used OO Analysis and Design

w Managed the “Maintenance Cost Per Hour” project. Had a team of 14 working under my direction

w Designed the Design Record Book Library System, with over 6,000 volumes of Secret and Top Secret material. This was a UNIX based solution using Perl and Apache web services.

w Designed and coded Supplier Quality Metrics system in Visual Basic 6.0 (about 10,000 lines of code). Won “High Software Quality” recognition from management

w Designed UNIX based Secure File Transfer mechanism which works with Airline Service departments. This also incorporated several custom C programming efforts.

Training

Currently	2002	-	Java Programming
March	2001	-	Metaphase 3.X Administration, Core Courses
February	2000	-	Visual Basic 6, and Sogeti’s Perform Methodology
August	1997	-	Information Leadership Management Program Graduate (General Electric)
June 1998	1998	-	C Programming, OO Analysis and Design with C++

Professional Affiliations

w Cincinnati Object Technology Users Group

w Cincinnati Java Users Group

Publications

w Editor for two articles published in LinuxToday.com. “Be Gentle”, and “Taming the Elephant”, both authored by Rob Keefer

w Author, “Building a Better Relationship with your Bagpipe”

References Available Upon Request